On one of the most popular thoroughfares in the heart of Scotland's historic capital looms a giant structure of metal poles and platforms.
For five years, the establishment on the corner of Edinburgh's Royal Mile and George IV Bridge has been a covered eyesore.
Tourists cannot book rooms, foot traffic are directed through tight corridors, and businesses have left the building.
Restoration efforts commenced in 2020 and was only expected to last a few months, but now frustrated residents have been told the structure could remain until 2027.
The main contractor, the primary firm, says it will be "close to the conclusion" of 2026 before the initial parts of the frame can be dismantled.
Edinburgh's council leader a city representative has described it as a "eyesore" on the area, while heritage campaigners say the work is "highly inconvenient".
What is happening with this notoriously protracted project?
The sizeable hotel was built on the site of the former local government offices in 2009.
Figures from when it originally launched under the a fashion-branded banner, put the development expense at about a significant sum.
Construction activity got underway soon after the start of the Covid pandemic with the hotel itself closed to guests since 2022.
Part of the road and a significant portion of pavement leading up to the intersection of the Royal Mile have been closed off by the development.
People on foot going to and from the Lawnmarket and a neighboring street have been compelled single-file into a tight, enclosed passage.
An eatery a well-known restaurant left the building and relocated to St Andrews in Fife in 2024.
In a comment, its management said construction activity had obliged them to change the restaurant's appearance, adding that "guests were entitled to a superior experience".
It is also the location of dining franchise Pizza Express – which has hung large signs on the structure to inform customers it is operating as usual.
An update to the council's transport and environment committee in the start of the year suggested that the process of "exposing" the frontage would commence in February, with a complete dismantling by the end of the year.
But SRM has said that is not the case, referencing "exceptionally intricate" construction issues for the delay.
"We expect starting to remove sections of the scaffold close to the conclusion of next year, with subsequent enhancements proceeding afterwards," the company commented.
"Efforts are underway closely with everyone involved to ensure we create an enhanced site for the public."
Rowan Brown, head of heritage body the a local association, said the work had reinforced the city's reputation of being "slow" for development.
She said those associated with the project had a "public duty" to reduce inconvenience and should blend the work into the city's design.
She said: "It causes the walking experience in that section really difficult.
"It is perplexing why there is not a try to integrate it into the street view or produce something more creative and innovative."
A official statement said work on "solutions to beautify the site" was in progress.
They added: "We acknowledge the annoyances felt by local residents and shops.
"This has been a long and drawn-out process, reflecting the complexity and scale of the restoration required, however we are committed to completing this essential work as soon as is practicable."
The council leader said the city would "continue to put pressure" on those involved to finish the project.
She said: "This structure has been a blight for years, and I understand the frustration of locals and area enterprises over these continued delays.
"That said, I also appreciate that the company has a responsibility to make the building safe and that this repair has proved to be hugely complex."
A digital strategist with over a decade of experience in tech innovation, focusing on helping businesses adapt to emerging technologies.